Store Policy

Privacy & Safety

At WatchSpot, we prioritize your privacy as an ongoing commitment. We implement a range of data protection measures to safeguard our customers' information.

Rest assured, all personal information provided to WatchSpot will only be used with your explicit authorization. We are committed to keeping you informed about any necessary information sharing, and the choice to authorize such sharing will always be yours.

Shipping

WatchSpot partners with top-tier shipping operators to ensure reliable and secure delivery services. Our day-to-day shipments are handled by DHL Express, while high-value merchandise is entrusted to renowned operators like Ferrari Group and Prosegur.

Rest assured, all our shipments are fully insured, and we provide dedicated assistance for any import/export inquiries you may have.

Please note that delivery times may vary based on your location.

Estimated Delivery Times:

Europe: 3 to 5 working days
US, Australia, Canada, China, Singapore, and UAE: 6 to 8 working days
Rest of the world: 10 to 15 working days

For more precise information regarding the timing of your delivery, please feel free to contact us.

Payment Methods

We offer a variety of convenient payment options to ensure a seamless transaction process:

Credit / Debit Cards
Stripe Payment Solution
Chrono24 secure payment scheme
Bank Transfer

Returns

We only accept returns if defective and in a maximum 15 days. After this , and if covered by our warranty you can activate our warranty service. In case of a defective return, and to accepted the following directives has to be respected.

In any circumstance a watch or other product can be opened, serviced, repaired by others than WatchSpot
The Defects can be previously explicit in the item description
The Deffects can't have been caused after the delivery. If Happened during delivery, our shipping insurance will cover the clients cost
In any circumstance we will accept returns based on mood changing, Sizing misinterpretations, and other aesthetically features. We Accept only returns concerning functioning and mechanical defects.

Other Professionals

WatchSpot is dedicated to fostering a robust network, and if you are a watch professional involved in selling, watchmaking, watch servicing, or other related fields, we invite you to reach out and explore potential collaborations and shared opportunities.